WinBerry Terms and Conditions

Welcome to WinBerry Online Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, located at winberry.casino, together with all games, promotions, and services we provide. By registering an account, completing winberry casino sign up, or otherwise using our platform, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

About Our Operator

Win Berry is owned and operated by 3-102-937610 SRL, a company registered in San Jose, Montes, De Oca, Barrio Dent, Costa Rica. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and we operate under License No. ALSI-202510054-FI2. At WinBerry, we are committed to providing a safe, transparent, and fair gaming environment for every player who chooses our platform.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We reserve the right to request proof of age and identity at any time. When you complete your winberry casino login details, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, and you must notify us immediately if you suspect unauthorized access to your account.

• We allow only one account per player, household, IP address, or payment method.
• We may suspend or close accounts that violate our policies.
• You must not create an account on behalf of another person.
• We reserve the right to verify your identity before processing any withdrawal.

Our Games and Services

At WinBerry, we offer an extensive library of over 1,500 titles from more than 29 trusted providers, including Pragmatic Play, BetSoft, Thunderkick, Yggdrasil, and Hacksaw Gaming. Our winberry slots collection ranges from classic three-reel games to feature-rich video slots such as Gates of Olympus and Sweet Bonanza. We also provide a dedicated winberry live casino experience powered by Pragmatic Play Live and Evolution, featuring blackjack, roulette, baccarat, and game shows. We update our winberry casino slots catalogue regularly to keep the experience fresh and exciting.

We make our full winberry casino app experience accessible directly through your mobile browser. While we do not currently offer a downloadable winberry app for iOS or Android, our mobile-optimized HTML5 platform supports an "Add to Home Screen" shortcut, allowing you to enjoy winberry casino online gaming conveniently from your device.

Bonuses and Promotions

We provide a generous winberry casino bonus package to welcome new players, including a 300% match plus 675 free spins spread across your first three deposits. Our winberry deposit bonus structure includes 250 FS and 100% on your first deposit, 200 FS and 75% on your second, and 225 FS and 50% on your third. All bonuses, including any winberry no deposit bonus offers we may introduce, are subject to specific wagering requirements, maximum bet limits, and expiration periods, which are detailed in our Bonus Terms.

We also operate a loyalty program with ten levels, from Seed to Winberry, offering increasing weekly cashback of up to 20%, personal VIP managers, exclusive offers, and faster cashout privileges. We reserve the right to modify, withdraw, or cancel any winberry bonus at our sole discretion, particularly in cases of suspected abuse, bonus hunting, or violation of these Terms.

Deposits, Withdrawals, and Payment Methods

We accept Interac, VISA, Mastercard, Google Pay, Apple Pay, Neteller, Paysafecard, Skrill, and several cryptocurrencies including USDT, BTC, ETH, LTC, and TRX. Our minimum deposit and minimum withdrawal amount is $100. We process withdrawals within 15 minutes to 24 hours, though KYC verification may take up to 12 hours, and pending time can extend up to 24 hours.

• We cap withdrawals at $1,500 per day, $5,000 per week, and $15,000 per month.
• Where your balance significantly exceeds your total deposits, we may limit monthly withdrawals to $30,000.
• We may request additional verification documents before releasing any payout.
• We are not responsible for delays caused by third-party payment providers.

Responsible Gambling

We encourage all players to gamble responsibly and view our games as entertainment rather than a source of income. We offer tools such as deposit limits, self-exclusion, and cooling-off periods to help you manage your play. If you believe you may have a gambling problem, we urge you to contact our support team or a relevant assistance organization in your region.

Account Verification and Security

We may require you to complete identity verification, including proof of address and payment method ownership, before approving withdrawals. We take appropriate technical and organizational measures to protect your personal data, but you are also responsible for safeguarding your login credentials. We reserve the right to suspend accounts pending investigation if we suspect fraud, collusion, or any form of misuse.

Customer Support

Our support team is available 24/7 via live chat and email in English and French. You can reach us at [email protected] for general inquiries or [email protected] for VIP-related matters. We strive to resolve all queries promptly and professionally, and we encourage you to contact us before escalating any dispute externally.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our total liability, where applicable, will not exceed the amount of your relevant transaction.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will post the revised Terms on this page, and your continued use of WinBerry after such changes constitutes your acceptance of the updated Terms. We recommend reviewing this page periodically to stay informed.

Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to our licensing jurisdiction, the Autonomous Island of Anjouan, Union of Comoros. We encourage you to contact our support team first to resolve any disputes amicably before pursuing any formal complaint or external mediation process.

By using our platform, including completing winberry casino sign up or accessing your winberry casino login, you acknowledge that you have read and accepted these Terms and Conditions in full. We thank you for choosing WinBerry Online Casino and wish you an enjoyable and responsible gaming experience.